We are a Financial Institution with more than 12 years of experience, belonging to the solid group of companies, created from the ITALCAMBIO ORGANIZATION, an organization founded in 1948, by the hand of Mario Pizzorni (+), an Italian businessman.
An Organization established more than 70 years ago, with global businesses in different industries that positioned itself with prestige in the market in different sectors.
Today THE ITALCAMBIO ORGANIZATION has a high leadership in Latin America and Europe, all its subsidiaries have a simple, clear and concise principles, the ones that have achieved the success and recognition that has accompanied them throughout the years.
MISSION AND COMMITMENT
“Encourage our Clients to successfully achieve their objectives, providing them with high quality innovative financial products outside the Latin American region, eliminating the barriers that have traditionally separated them from the international market.”
VISION AND VALUES
“We project ourselves as a Commercial Bank worldwide, in constant evolution of our services with an efficient, innovative and profitable digital platform, which will allow greater mobility for our clients and for us greater market penetration.” At ItalBank International we are guided by our values.
Our commitment as an International Bank, which provides financial services to the Latin American market, is to satisfy the needs of it stakeholders and exceed their expectations, focused on the Continuous Improvement of processes and the Quality Management System within the framework of the management of risks and performance measurement, attending in a timely and adequate manner the requirements with quality services; providing our staff with a work environment based on the recognition of personal and professional growth ”.
FOCUS ON THE CUSTOMER
We always focus on offering the best possible banking experience, from the design and redesign of our website, to the design of our internal processes. We always take the precaution that in the end the Client feels satisfied with the services provided; and with this perspective we consider everything: regulatory requirements, design of new products, communication with the Client, among others.
It is the inner force of absolute satisfaction that we feel, to dedicate the hours that are needed, take ownership of the needs of our Stakeholders and always look for better ways of doing things, with the resources we have and the time.
Wasting time has to be unacceptable for us and making the Client lose it too, is even worse; That is why we must always look for a way to be more efficient, having a sense of urgency and understanding that saving minutes is a task that means faster services to our Clients.
Being excellent is not enough, it must be the beginning and not the end. We set goals that we do not reach, because by striving we are going to achieve things that we did not expect. As Kaizen (Continuous Improvement) appears in all actions, processes, tasks, systems, procedures, solving problems on site and not behind a desk.
|ORIENTATION TO RESULTS
We are passionate about winning for our Clients, Work Team and the Bank. Success is measured by the result and the path to achieve it.
What makes us different?
We are part of the Italcambio Organization, a solid group that has been in the market for more than 70 years, which supports our seriousness and solidity.
We created an American Bank for Latin Americans, providing access to the world and eliminating the barriers that have traditionally separated it from the international market, to support its growth and progress, in addition to providing the possibility of having savings in dollars or euros in an American bank, all if you leave your country of residence.
With Italbank International our clients will have all the services that a bank provides in the United States and in the world, since it is an institution registered under the laws of the Commonwealth of Puerto Rico, with a license issued in 2008 by the Office of the Commissioner of Financial Institutions (OCIF). It operates as an International Banking Entity (IBE) under the provisions of the International Banking Center Law, focused on the Latin American market.
We are one of the most important International Banks in Puerto Rico, and with the widest reach in the Region.
We serve our clients from our headquarters in San Juan, Puerto Rico, offering services of Accounts with interest, Certificates of Deposit, Commercial Loans, International Debit Card, International American Express Dollar Card, Commercial Surety, in the same way the bank counts with toll-free numbers in several countries such as Argentina, Colombia, Ecuador, Chile, Mexico, Paraguay, Peru, Uruguay and Venezuela, as well as in the United States.
Italbank International is not like traditional banks that limit themselves to offering services in a branch, so we adapt and design the most effective way to serve our clients based on their needs and their comfort, serving them where and when they need us.
We offer accounts in dollars or euros for individuals and companies, with opening amounts and characteristics adapted to the needs of each client, with faster and simpler processes.
We have digital services with state-of-the-art technology, facilitating our clients the possibility of carrying out all their operations with comfort, ease and total security, from the place where they are and when they require it, either from their mobile device with the Italbank APP or through Italbank Online Banking, allowing them to monitor their accounts, transfer their money, carry out transactions immediately and much more, thus taking the bank to the place where they are.
We are a Bank registered under the laws of the Commonwealth of Puerto Rico and supervised by the Office of the Commissioner of Financial Institutions (OCIF). We operate as an International banking entity (EBI), with wide reach in 20 Latin American countries, resulting the best option to open an account in dollars and euros, easily and safely, without leaving the country of residence.